FAQ

📦 What exactly is inside the iBoxed box?

The iBoxed box brings together the most essential iPhone accessories. Depending on the version you choose (6‑in‑1 or 7‑in‑1), it includes a MagSafe battery pack, a 20W fast charger, a Lightning to USB‑C cable, a MagSafe case, a MagSafe charger, 2nd‑generation wireless earbuds, and for the 7‑in‑1 version, a next‑gen smart watch.

✅ Are the accessories compatible with my iPhone?

Yes. All accessories are fully compatible with iPhones that support MagSafe technology (iPhone 12 and newer). If you have an earlier model, some features may not work optimally.

🚚 How long will it take to receive my order?

Orders are processed within 24 to 48 business hours. Delivery typically takes 5 to 7 business days. A tracking link will be provided once your order ships.

🔁 What if a product doesn’t work?

You have 14 days after receiving your box to report any issue. Our team will help you with a replacement or refund, depending on the situation.

🇫🇷 Who are we?

iBoxed is a French brand built on one simple idea: the Apple ecosystem deserves a smarter, more elegant solution. Each box is thoughtfully designed in France to deliver a smooth, cohesive, and accessible experience.

💳 What payment methods are accepted?

We accept secure payments via credit card (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay.

📦 How can I track my order?

Once your order ships, you’ll receive an email with a real-time tracking link. You can also contact us anytime if you have questions.